What to do if sewage is backing up from your septic system

A septic backup is one of the most stressful problems you can face as a rural homeowner. It's unpleasant and needs attention quickly.

This guide walks you through the most likely causes and explains what to do next.

Whatever is causing the backup, we've seen it before and we'll help you resolve it.

Sewage backing up in a garden in the UK.

You have sewage backing up in one room

If sewage or dirty water is rising from one drain — but everything else in your home is working normally — the problem is most likely confined to that single pipe.

Signs that point to a localized blockage:

  • sewage or dirty water rising in just one toilet, sink, or bathtub
  • water pools and won't drain, or drains very slowly
  • a strong smell coming from the affected fixture
  • all other drains and toilets in your home are working normally

A build-up of fat, grease, wet wipes, or debris is the most likely cause. The culprit is rarely your septic system itself.

What to do next

Sewage in your home is always a health risk, even when it's limited to one fixture.

Call a plumber as soon as possible. In most cases, professional hydro jetting can quickly clear the blockage.

While you wait:

  • avoid flushing, running taps, or using appliances connected to the drain
  • keep children and pets away from the affected area until it's been cleared
  • do not attempt to clean up sewage without protective gloves and clothing

We're here if the problem runs deeper

Premier Tech technician inspecting an ageing septic tank.

If the blockage is in your septic system after all, we can find it and carry out any necessary work.

 

Request a septic inspection

You have sewage backing up in multiple rooms

If sewage or dirty water is rising in more than one room, the problem is no longer isolated to a single pipe.

Signs that point to a serious problem:

  • sewage or dirty water rising in sinks, bathtubs, or showers across multiple rooms
  • toilets won't flush or flush very slowly throughout your house
  • water rises in one fixture when another is used — for example, your toilet bubbles when the shower runs
  • a strong sewage smell throughout your house

These symptoms usually mean the main outflow pipe from your property is blocked, or your septic tank is full and can no longer accept wastewater. Either way, sewage has nowhere to go.

What to do next

This is a serious health risk that needs immediate professional attention.

Call a service provider as soon as possible. The longer you wait, the worse the problem will get.

While you wait:

  • stop using all water in your home — no flushing, no taps, no appliances
  • keep children and pets away from any area where sewage has surfaced
  • do not attempt to clean up sewage without protective clothing and gloves

We respond to septic backups fast

Ecoflo septic system service visit at a residential property.

We can identify the cause, stop the backup, and help you avoid the problem in the future.

 

+1 800 632-6356

 

Does your septic tank need emptying? Request pumping.

Sewage is surfacing near your tank or drain field

If you can see sewage or dirty water appearing on the ground near your septic tank or drain field, your system can no longer contain or process the wastewater it's receiving.

Signs that point to an outdoor overflow:

  • pooling or bubbling liquid near your septic tank or drain field
  • a strong sewage smell outdoors
  • waterlogged or discolored ground near your system
  • unusually lush or fast-growing grass above your drainage field

This usually points to a septic tank that needs emptying or is overloaded, a cracked or broken pipe, or a failing drain field.

What to do next

This is a health and environmental risk that needs immediate attention.

Call a specialist now. The sooner they can assess the situation, the sooner it can be contained and resolved.

While you wait:

  • stop using all water in your home
  • keep children and pets well away from the affected area
  • do not attempt to cover or clear the affected area yourself

We offer urgent call-out service

Premier Tech technician going to the vacuum truck for sludge removal.

We can assess the backup, contain it, and explain exactly what needs to be done next.

 

+1 800 632-6356

Get free service advice

Dock on a lake.

Dealing with something less urgent?

Don't wait for a backup before asking for septic service. If something doesn't seem right with your system, we're here to help.

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