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Your guide to Ecoflo compact biofilter maintenance

Premier Tech's local service technician maintaining an Ecoflo biofilter septic system.

Like all advanced septic systems, the Ecoflo compact biofilter needs regular maintenance to ensure it treats wastewater effectively.

Our goal as a responsible manufacturer is to make the process simple so that our customers get maximum value and real peace of mind from our services.

That is why we invite Ecoflo compact biofilter owners to join our annual maintenance program. Signing up is easy and it guarantees expert service from local technicians who are handpicked and trained by us.
 


Renew your maintenance
contract now!
 

 

Advantages of Ecoflo compact biofilter maintenance

They say an ounce of prevention is worth a pound of cure. Nowhere is this truer than on properties with septic systems.​
 

Maintenance protects your health and the environment

Properly maintained septic systems are unlikely to fail. That makes maintenance a simple insurance policy that protects your health and the environment from wastewater contaminants.

Regular system care prevents:

  • illnesses in humans and livestock
  • polluted soil, groundwater, and drinking water
  • harmful algae blooms in lakes, rivers, and streams
  • unhealthy populations of aquatic species
     

Maintenance protects your investment

The Ecoflo compact biofilter is an important investment for many property owners.

The best way to protect that investment is with proper care. Regular service maximizes the lifespan of the system’s filtering medium and ensures effective wastewater treatment for years to come.
 

Maintenance saves you money

Regular maintenance is about more than just checking the overall performance of your system.

It is a chance to spot any component that needs to be repaired or replaced. By acting quickly, you can correct small problems before they lead to greater and more expensive damage.
 

How often is Ecoflo compact biofilter maintenance required?

Ecoflo biofilter septic system installed on a rural property with trees and green grass.

We recommend that you have your Ecoflo compact biofilter maintained every year.

The Ecoflo compact biofilter is a secondary treatment unit. Your septic installation may also include tertiary treatment systems that disinfect wastewater or remove wastewater nutrients. These technologies may have their own maintenance schedules.

For example, environmental regulations require maintenance and wastewater sampling every six months for the following tertiary systems:

For our nitrogen reduction unit, we recommend maintenance every year.
 

What happens during Ecoflo compact biofilter maintenance?

Ecoflo compact biofilter maintenance includes an inspection of every component in your system. Here are the steps we follow when we visit your property.
 

1. Inspect the lid

We first inspect the condition of the lid that covers your Ecoflo compact biofilter. If any nuts or bolts are damaged or missing, we replace them as soon as possible at no extra cost.
 

2. Inspect internal components

We then remove the biofilter lid and insulation panel to inspect the system’s tipping bucket and distribution plates.

These internal components are covered by our 10-year warranty. If they are damaged during the coverage period, we replace them right away at no extra cost.
 

3. Inspect the shell or tank

The next step is a visual inspection of the interior of your Ecoflo compact biofilter. We look for any signs of cracking or buckling in the shell or tank. If we find anything unusual, we note the location and severity of the problem. If further action is needed, our team will follow up with you.
 

4. Maintain the filtering medium

Premier Tech’s local service technician raking the filtering medium inside an Ecoflo biofilter.

Inside your system, wastewater falls across a filter made of coconut husk fragments or a combination of coco and peat moss. This filter is the heart of your Ecoflo compact biofilter and it needs special attention during a maintenance visit.

We use a tool to scarify (break up and loosen) the surface of the filtering medium. This action maximizes the life of the filter and helps you get the best performance from your system.

The process:

  • ensures optimal biofiltration
  • introduces oxygen needed for healthy bacterial activity
  • makes it easier for bacteria to feed on biomass on the surface of the filter
  • destroys wastewater paths that could prematurely degrade certain areas of the filter
     

5. Take photos of the filtering medium

We then take detailed photos of the filtering medium. Our goal is to help our in-house technicians see the level of compaction. We use this information to determine when the filtering medium needs to be renewed.

In most cases, filters provide 10 to 15 years of effective performance before renewal is required.
 

6. Return components to original positions

Next, we return the internal components to their original positions and check that they function properly. We then position the insulation panel across the main access point and bolt the lid into place.
 

7. Send field notes to Premier Tech

Finally, we send field notes to our in-house team. We use special software that makes it easy to include all the details of the maintenance visit.

These notes are a critical tool for us. They allow us to:

  • send you a detailed report about your septic system
  • ensure your system protects your drain field and the environment
  • pinpoint any problems and offer you the best solutions
     

Ecoflo compact biofilter maintenance costs

Man holding a mobile phone that displays an email notification.

The cost of Ecoflo compact biofilter maintenance depends on a few factors, including:

  • regulations in your area
  • technologies in your septic system
  • availability of service technicians in your area
  • whether your property is accessible by road


Each fall, we send letters to Ecoflo compact biofilter owners and provide them with their exact maintenance costs for the next calendar year.

Please contact our team if you need a copy of your most recent letter. If you are not yet a customer, we can provide details about maintenance prices in your area.
 

Available discounts

Our clients can benefit from a discount on their Ecoflo biofilter’s annual maintenance.
When you register for our pre-authorized payment program, we take $10 off the price of your annual maintenance each year!
 

Payment options

Paying for Ecoflo compact biofilter maintenance is simple and convenient. Use our secure site to pay online or contact our customer service team for additional payment options.
 

After payment, when can you expect service?

The exact date and time of service depends on weather conditions and the travel schedules of our technicians. If you have questions about when your maintenance visit will take place, please contact our team.
 

Do you need to be on site during maintenance visits?

Premier Tech’s local service technician explaining the Ecoflo biofilter septic system maintenance to a customer.

We do not require customers to be on site during Ecoflo compact biofilter maintenance visits.

That said, we welcome the chance for you to observe our work. We only ask that you follow the instructions our service technicians provide for you. Our highest priorities are to keep you safe and to protect your septic system.
 

Quick tips to help our service teams

Make maintenance safe and simple for our service technicians by always keeping the lid of your Ecoflo compact biofilter accessible. Please do not bury or cover it for any reason.

Installation of the Pack model of the polyethylene Ecoflo compact biofilter at a residential site in Ontario.

Sign up for annual maintenance

Annual maintenance is the best way to protect your investment in your Ecoflo compact biofilter.

Contact our team today to get a free quote for this service.

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This privacy notice explains the use and processing of your data in relation to your consent to our services in wastewater treatment solutions.

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Exercise your rights: by filling in the form on the website
If you have any questions: please contact us at [email protected]
 

Last update: 2023.09.28

You can consult the full text of the notice here.

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