Servicing and maintenance for domestic septic projects

Premier Tech Water and Environment service technician maintaining the Ecoflo compact biofilter septic system.

Servicing and maintenance

We provide service and maintenance for all Premier Tech, Conder, and competitor products, whether it be a single visit or a servicing contract.

As a manufacturer with decades of experience, we have the expertise to keep your domestic system running perfectly and to maximise its lifespan.

Plus, when you have a Premier Tech product serviced by our team, we will extend your warranty up to three more years on electrical and mechanical items.

Remember, regulations stipulate that all treatment plants must be serviced, so contact us for a free quote.

Technicien effectuant l'entretien annuel d'une installation septique Ecoflo.

Refurbishments

Our services cover the refurbishment of existing products, including the upgrading of mechanical and electrical parts.

By refurbishing your product, we can increase its lifespan without the need to replace the system.

Contact our team for a free quote or for more details about how our refurbishment services can benefit you.

Premier Tech Water and Environment performing a CCTV survey on a commercial drainage and sewer system in the UK.

CCTV surveys

We provide CCTV drainage surveys to identify any issues, such as blockages or faults. Based on the results, our team can then rectify the situation.

Our high-pressure jetting solutions include descaling and the efficient removal of fat and grease.

Our expertise covers roots too. Our root-cutting equipment allows us to clear any ingress within the drainage network before we thoroughly jet the entire system. The result is a complete, effective solution that lasts.

Premier Tech Water and Environment warehouse for wastewater treatment and rainwater management parts and accessories.

Replacement parts

We provide replacement parts for all our domestic products.

Contact our team to establish the parts you may need, or to order a specific part from our inventory.

Premier Tech technician installing a septic tank in the UK.

Need a domestic product serviced?

Premier Tech specialises in a complete range of services for septic tanks, sewage treatment plants, and other wastewater treatment systems.

Send us a few quick details and we'll contact you to discuss your needs.

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CONTACT FORM
DATA MANAGEMENT POLICY

I hereby consent to my personal data being collected and processed according to the conditions of use mentioned below.

This policy is part of Premier Tech's general privacy policy and is intended to provide you with the information required by applicable law.
DATA COLLECTED
By accessing the contact form, Premier Tech Water and Environment may collect the following data:
1.	Identification information: email address, last name, first name, correspondence address, project address, and landline and mobile phone numbers;
2.	Any other information that you voluntarily provide to us.
PURPOSES
This data is collected to:
•	offer you full support with our professional partners for your project;
•	facilitate the provision of services and equipment;
•	put you in contact with qualified professionals depending on the type of project.
LEGAL BASIS OF PROCESSING
Premier Tech Water and Environment has a respectful approach to collecting and processing data, and it must have a legitimate reason for doing so. Premier Tech Water and Environment will therefore process your data only if:
1.	We have obtained your prior consent;
2.	It is required in the interest of Premier Tech Water and Environment and does not affect your rights and freedoms, for example:
a.	to use supplier platforms (CRM);
b.	to improve the management of our relationship with you and the quality of our support services;
c.	to prevent fraud and ensure data security.
USE OF THIRD-PARTY SERVICES
Insofar as necessary, your data may be transferred in whole or in part to Premier Tech team members, or to Premier Tech business units or subsidiaries. The subsidiaries of the Premier Tech group can act as a data controller or processor.

Any communication of data to third parties, subcontractors, or team members will be carried out only when this transfer is necessary for the achievement of the purpose described above.
TRANSFER OUTSIDE QUÉBEC
Your data may be transferred outside Québec and/or Canada, within the Premier Tech group, or to suppliers for data processing to achieve the purposes to which you consent. We are committed to putting in place the necessary measures to ensure an adequate level of security according to industry standards.
EXERCISE OF YOUR RIGHTS
You can contact us at privacy@premiertech.com to exercise your right to:
1.	A copy of the data transferred or processed;
2.	The correction of any erroneous data;
3.	Deletion of your data;
4.	Withdrawal of your consent to the collection and further processing of your data;
5.	Opposition or restriction to the processing of your data;
6.	Transmission of data in a structured, commonly used, and machine-readable format under the right to data portability.

Premier Tech and Premier Tech Water and Environment undertake to respond to any request mentioned above, as required by applicable legislation on the protection of personal data.
CONSERVATION
Your data will be kept for as long as necessary for the purposes for which we collected it. It may also be a legal, accounting, or administrative obligation, or an industry standard. 
SECURITY
The security and confidentiality of your personal data are protected by technical and organizational measures that we have put in place. We use industry-standard IT security practices to best protect our systems from any risk of data loss, distortion, damage, or misuse. Premier Tech Water and Environment team members who have access to your data are made aware of the importance of confidentiality and the protection of personal data.
CONTACT
If you have any questions or are not satisfied with the way Premier Tech Water and Environment processes your data, please contact us by email at privacy@premiertech.com.

Last update:
October 25, 2021