Premier Tech's off-mains drainage system service in the UK.

Septic tank and sewage treatment plant service and repair

Through Ecoflo — our end-to-end service offer for homeowners — we maintain, inspect, and repair all off-mains system types across the UK.

 

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Not sure what's wrong with your system?

We offer emergency call-out service 24 hours a day, 7 days a week.

Call us straight away if you're dealing with an urgent problem like sewage backing up, overflowing drains, or a septic alarm going off.

0191 587 8650

 

For more detail on what might be happening and what to do next, find your situation below.

Blocked drain in a toilet.

Blocked or slow drains

From single drains to widespread blockages that need urgent attention.

What to do
Sewage backing up in a garden in the UK.

Sewage backing up

Whether from one fixture, multiple drains, or your septic system itself.

What to do
Air freshener to minimise a septic odour.

Unpleasant odours

From smells in one drain to pervasive septic odours that won't go away.

What to do
Septic alarm for a residential property in the UK.

Septic alarm going off

From a one-off alert to signs of a more serious issue with your system.

What to do

Repair and diagnostic services

Whether you know the specific repair you need, or you're not sure what's causing the problem, we have the expertise and equipment to get your system back in working order.

Premier Tech technician repairing a septic tank in the UK.

Septic tank repair

From minor leaks and damaged pipes to complex structural issues.

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Premier Tech repairing a drainage field.

Drainage field repair

Full assessment, repair when possible, replacement when needed.

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Premier Tech technician repairing a septic aerator in the UK.

Aerator and pump repair

Quick repair or replacement for all system types, makes, and models.

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Drain jetting service in Winchester, UK.

Drain jetting

High-pressure, no-dig water jetting to get your drains flowing again.

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CCTV drainage survey service in the UK.

CCTV drainage survey

No-dig inspection to see what's happening inside your pipework.

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Tank emptying and maintenance services

Regular care is the simplest way to keep your system running properly. Whether you need your tank emptied, a routine maintenance visit, or both, we have you covered.

Septic tank emptying in the UK.

Septic tank and cesspool emptying

Tankering from a professional team with decades of experience.

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Premier Tech Water and Environment service technician maintaining the Ecoflo compact biofilter septic system.

Routine septic maintenance

One-off visits and annual plans for all system types and brands.

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Frequently asked questions

Yes. We maintain, inspect, repair, and empty all types and brands of off-mains drainage systems, including Conder legacy models and Klargester-type systems.

If you have an off-mains system, we can help, regardless of who installed it or when.

Yes. Our annual maintenance plans give you a scheduled visit each year so you never have to think about booking one.

It's the simplest way to stay compliant with UK regulations and keep your system in working order.

Request an annual plan

From us. And you don't need to know the exact model or part number.

We source and supply parts for all major off-mains brands, including Klargester, Tricel, Graf, and our own Premier Tech systems.

In most cases we can have the part within 2 to 3 working days. We can also fit it for you if needed.

Request a part

Start with a maintenance visit. It gives you a clear picture of what you have, whether it's been properly cared for, and whether anything needs attention.

If you don't know the system's history — which is common with inherited systems — we'll help you fill in the gaps.

Request a visit

We strongly recommend it. A septic survey can save you expenses and headaches down the road.

If you're buying, it tells you exactly what you're taking on — the condition of the system, whether it's compliant, and whether any work is needed. If you're selling, having one done in advance can prevent delays and signal that you have nothing to hide.

We offer a dedicated home buyers septic survey for exactly this situation.

Request a survey

Absolutely. We assess the problem first and give you an honest recommendation before any work begins.

If a repair will do the job, we'll tell you. If a replacement is the only practical option, we'll tell you that too  — along with a clear picture of what's involved and what it will cost.

Yes. We offer a complete range of services for housing associations and facilities management companies, as well as commercial properties like hotels, holiday parks, and restaurants.

Contact us to discuss your property's needs and how we can help.

Get free advice and a service quote

Dock on a lake.

Still not sure where to start?

Whatever's happening with your off-mains system, we're here to help. Share a few details and we'll point you in the right direction.

Get free service advice