Have an off-mains service question?

It can be hard to know what needs doing for your system and what it costs. Call us and we'll explain.

Prefer to write? Fill out our form and we'll get back to you right away.

Whatever your system needs, we've seen it before

We've been working with off-mains drainage systems across the UK for more than 50 years. Routine maintenance, blocked drains, alarms going off in the middle of the night — we've dealt with just about everything.

Tell us what you know, even if it's just what you see, smell, or hear.

We'll ask the right questions and give you a clear picture of what your system needs and what it will cost.

Premier Tech Water and Environment service technician maintaining the Ecoflo compact biofilter septic system.

Premier Tech technicians installing a septic tank in the UK.

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We'll come back to you with honest advice and a clear quote if needed. No pressure, no obligation.

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CONTACT FORM
DATA MANAGEMENT POLICY

I hereby consent to my personal data being collected and processed according to the conditions of use mentioned below.

This policy is part of Premier Tech's general privacy policy and is intended to provide you with the information required by applicable law.
DATA COLLECTED
By accessing the contact form, Premier Tech Water and Environment may collect the following data:
1.	Identification information: email address, last name, first name, correspondence address, project address, and landline and mobile phone numbers;
2.	Any other information that you voluntarily provide to us.
PURPOSES
This data is collected to:
•	offer you full support with our professional partners for your project;
•	facilitate the provision of services and equipment;
•	put you in contact with qualified professionals depending on the type of project.
LEGAL BASIS OF PROCESSING
Premier Tech Water and Environment has a respectful approach to collecting and processing data, and it must have a legitimate reason for doing so. Premier Tech Water and Environment will therefore process your data only if:
1.	We have obtained your prior consent;
2.	It is required in the interest of Premier Tech Water and Environment and does not affect your rights and freedoms, for example:
a.	to use supplier platforms (CRM);
b.	to improve the management of our relationship with you and the quality of our support services;
c.	to prevent fraud and ensure data security.
USE OF THIRD-PARTY SERVICES
Insofar as necessary, your data may be transferred in whole or in part to Premier Tech team members, or to Premier Tech business units or subsidiaries. The subsidiaries of the Premier Tech group can act as a data controller or processor.

Any communication of data to third parties, subcontractors, or team members will be carried out only when this transfer is necessary for the achievement of the purpose described above.
TRANSFER OUTSIDE QUÉBEC
Your data may be transferred outside Québec and/or Canada, within the Premier Tech group, or to suppliers for data processing to achieve the purposes to which you consent. We are committed to putting in place the necessary measures to ensure an adequate level of security according to industry standards.
EXERCISE OF YOUR RIGHTS
You can contact us at privacy@premiertech.com to exercise your right to:
1.	A copy of the data transferred or processed;
2.	The correction of any erroneous data;
3.	Deletion of your data;
4.	Withdrawal of your consent to the collection and further processing of your data;
5.	Opposition or restriction to the processing of your data;
6.	Transmission of data in a structured, commonly used, and machine-readable format under the right to data portability.

Premier Tech and Premier Tech Water and Environment undertake to respond to any request mentioned above, as required by applicable legislation on the protection of personal data.
CONSERVATION
Your data will be kept for as long as necessary for the purposes for which we collected it. It may also be a legal, accounting, or administrative obligation, or an industry standard. 
SECURITY
The security and confidentiality of your personal data are protected by technical and organizational measures that we have put in place. We use industry-standard IT security practices to best protect our systems from any risk of data loss, distortion, damage, or misuse. Premier Tech Water and Environment team members who have access to your data are made aware of the importance of confidentiality and the protection of personal data.
CONTACT
If you have any questions or are not satisfied with the way Premier Tech Water and Environment processes your data, please contact us by email at privacy@premiertech.com.

Last update:
October 25, 2021